Chicago Managed IT Services
Managed IT Services for Chicago Small Business & Nonprofits
Managing an increasingly complex tech infrastructure in-house can be a struggle. Having a full-time technical employee may not be affordable or justifiable.
Flexible Managed IT Support gives you access to experienced IT specialists helping you make the most of productivity-boosting technology.
Forget about high surprise bills with our flat rate IT support plans which cover all aspects of your business.
We support hundreds of Chicago small businesses and nonprofits by proactively monitoring and protecting business devices, securing data and providing fast IT support for all employees.
Lower IT costs
Hiring in-house IT Support staff is costly and requires overhead. With Managed IT Support, you get the benefits without the high price tag.
Less workload
Your staff won't need to worry themselves with technical issues, leaving them free to focus on their crucial tasks.
Access to IT experts
You can think of us as an extension of your business, bringing valuable know-how and consulting skills to your company
Improved workflows
We don't just fix what is broken, we also find bottlenecks and work on making your operations smoother and faster with tech
Safeguarded data
We focus on protecting and backing up your critical business data that many small businesses often neglect
Why Protek-IT
No surprises. Ever.
Rapid response.
Idly waiting to get your issues resolved is not only frustrating, but also hinders your employees’ productivity
Consistent security strategy.
We protect your business data from disasters, hackers, viruses, data loss, theft, and more
Plan for your business growth.
Our Chicago IT experts provide consulting to create tailored IT solutions that help your business grow
Our Chicago Managed IT Services
Cloud Services
We manage, update and monitor your Cloud Services (including Azure Virtual Desktops, and Azure Cloud) to ensure cost-efficient performance and high uptimes.
Not in the Cloud? Our certified specialists help implement or design a cloud infrastructure that works for your business.
IT Help Desk Services
An outsourced, yet personal IT help desk gives you the benefits of an in-house IT support team without the need to hire a full-time employee.
Our team of skilled IT professionals offer rapid and knowledgeable help with any technical issue.
IT Consulting
Protek’s IT consultants fill gaps in your tech knowledge, modernize aging IT infrastructure, and plan for maximized productivity and cost-efficiency that is tailored for your small business or nonprofit organization.
Our IT consultants will manage or support your IT project, and advise you on anything tech.
Disaster Recovery + Data Backups
We provide an efficient plan B if your business suffers an outage, hardware breaks, or your employees’ devices get infected with malware.
Our local data specialists will protect your data in the cloud or in an on-premises server to ensure your business data is safe.
VoIP Phone System Support
Using the right VoIP system for your business size and type allows you to automate your client workflow and look more professional while reducing costs.
Our skilled VoIP engineers set up a modern phone system (we specialize in 3CX and Teams Phone), train employees and provide ongoing support.
Remote/Onsite IT Support
We understand the urgency to solve critical IT problems quickly, so our onsite techs are available for dispatch in the Chicagoland area during business hours.
For issues that can be addressed online, our technicians use convenient remote software to rid you of any problems quickly and efficiently.
How do we ensure your business is protected from risks?
We start with a simple checklist:
- Identify risk priorities
- Conduct penetration testing to detect security flaws
- Remediate security threats with improved network configuration and modification
- Train employees on phishing and social engineering
- Provide ongoing threat monitoring and analysis
- Provide a compliance audit, if needed
- Design and maintain a disaster recovery solution
- Proactively protect your devices
Frequently Asked Managed IT Support Questions
Using Managed IT Services is a fancy way of saying you outsource IT tasks and issues to a dedicated IT Support company as a subscription or on-demand.
Depending on infrastructure complexity, the Managed IT Service provider can either supplement your existing IT Support team or take care of all of your business’ technical needs.
You probably don’t want to hear how we customize each Managed Support package precisely for your business’ or nonprofits’ needs. And that the price depends on details such as your:
o Need for on-demand or ongoing services
o Number of devices you need to support
o Need for server or Cloud services support
o Need for a VoIP phone system support
o Need for advanced threat protection
o Requirements for onsite IT support, and more
…so, the bare bones IT Support packages start at $115 per user per month. However, we offer a free estimate after analyzing your business and propose a tailored solution. To get started, fill out the form on this page.
It sure does! We love organizations with a mission. We have a deep understanding of NPOs fiscal responsibilities, as well as knowing how important it is to keep your donors’ and members’ data secure. Perfectly mixed and matched tech helps you reach more people and move your mission forward.
We are already supporting many nonprofits in Chicago to help them harness technology, and we offer packages customized for the needs and budgets of nonprofit organizations.
o Need for on-demand or ongoing services
o Number of devices you need to support
o Need for server or Cloud services support
o Need for a VoIP phone system support
o Need for advanced threat protection
o Requirements for onsite IT support, and more
…so, the bare bones IT Support packages start at $115 per user per month. However, we offer a free estimate after analyzing your business and propose a tailored solution. To get started, fill out the form on this page.
Get started today
Schedule a no-strings-attached IT assessment conducted by certified & skilled IT experts
Get a tailored plan for your Chicago business or nonprofit based on your priorities, budget and needs
Our IT experts start optimizing and streamlining your IT processes and ensure your business is protected
