Business IT Support Chicago

Award-winning IT support services for small businesses
and nonprofit organizations in Chicago

Get the best IT Support in Chicago

Get help with your business IT today ➜

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What PRO’s Chicago Business IT Support offers

Frequently Asked IT Support questions

Yes — In fact, our services are specially designed for Chicago small businesses and nonprofit organizations. We customize each package precisely for our clients’ needs to make sure you you’re not paying for what you don’t need, but get all the IT Support your growing business needs.

PRO provides business IT Support in the Chicago area, including the suburbs. We also provide remote Help Desk support for businesses outside of the Chicagoland area.

For on-site support, we usually stay within the 10 mile radius from our Jefferson Park office, but will happily make exceptions and travel further.

Our experienced IT consultants provide top-notch IT Consulting Services for small businesses and nonprofit organizations in Chicago. Some of our areas of expertise include:

  • Cloud Services
  • Wiring Services
  • Network Infrastructure Upgrades
  • Email Migration
  • Network Security Assessments
  • Server Setup and Implementation
  • Strategic IT Planning, and more

Read more about our IT Consulting services.

Managed Services Providers (such as PRO) allow small- to medium-sized businesses to outsource their IT Support needs to professionals. Instead of paying for a full-time IT support person, it is much more cost-efficient and helpful to have a whole team of IT experts a phone call away.

We help with all facets of IT, including security, maintenance, automation, communications, and more.

PRO can either set up a whole new IT infrastructure in Chicago or supplement your current one. We will make sure your office relocation goes smoothly and your business has minimal downtime. 

Yes, we support Microsoft 365 environments, including training and ongoing assistance. We also help clients migrate from their current email service provider to the Microsoft 365 suite and ensure a streamlined experience.

Yes! For those urgent IT issues (server down, network outage, etc.) we dispatch a technician to your Chicago location immediately, and you can usually expect us to arrive within 30 minutes. To get started, please call 773-907-0600 and describe the issues you are having.

Even if technology is not at the core of your business, you use it every day. Partnering with a professional IT Support Company in Chicago allows you to gain an edge before your competitors and accomplish more.

You can definitely benefit if you’re having issues with the following:

  • Unexpected fees
  • Suffering from downtime
  • Waiting a long time before you get assistance
  • No IT roadmap to better your business
  • No security features in place
  • Not sure who to call when issues arise

Yes — PRO specializes in supporting Small- to Medium-sized businesses in the Chicagoland area. Our IT team supports businesses as small as just 2 employees and successfully scale up to businesses of 50+ employees.

Yes. For us to log into your computer, you need to be able to turn your computer on and have a stable internet connection. To get started with a remote IT support session, please call 773-907-0600 and let a PRO know what kind of issue you are experiencing.

Yes, PRO provides IT Support for many nonprofit organizations in Chicago.

Our goal is to help you focus on your mission, protect your members and donors data, and solve any technical issues affordably and reliably. Reach out today to get a customized quote!

PRO specializes in offering Cloud Services for Small Business in Chicago, including setting up a Virtual Desktop Infrastrucure (VDI) and Azure Cloud setup and maintenance. 

IT Support Pricing Chicago

Without a service agreement, PRO’s hourly IT Support rate is $150 per hour. Since 2003, we have helped over 1300 businesses in the Chicagoland area with their various IT issues. Here’s what we specialize in:

On-Demand IT Services

$150 per hour, with a 1 hour minimum. Time after the first hour is billed in 15 minute increments.

TRAVEL FEES

We charge a travel fee based on your distance from our office (5019 W Lawrence Ave, Chicago), added to the final invoice. Parking fees (if applicable) will be covered by the client.

  • $20 for up to 10 miles
  • $40 for 10-20 miles
  • $60 for over 20 miles of travel

RUSH SERVICE FEE

If you want us to stop everything at the drop of a hat – we charge a $75 Rush Fee and run to the rescue — free, if you’re subscribed to our Flat Rate Support plan!

Call 773-907-0600 or fill out the form above to get started.

Ongoing IT Support

We will craft a plan that fits your small business. Choose services your business needs a la carte and never worry about finding help again.

Sign up for PRO’s  Flat Rate Support plan. and save 15% for all On-Site visits, get free Rush Service, unlimited remote support, and much more, including:

  • Managed security
  • Help Desk Support
  • Business applications support
  • …and more

Fill out the form below describing your immediate needs and we will get back to you with a personalized quote.

About PRO 

IT Support in Chicago

A collage of the PRO IT Support Team

ON-SITE SUPPORT PRICING & PROCEDURE​

PRICING

$150 per hour, with a minimum of 1 hour. Time is added in 30-minute increments.

TRAVEL FEES

We charge a travel fee based on your distance from our office (5019 W Lawrence Ave, Chicago) that will be added to the final invoice. The fees are as follows:

  • $20 for up to 10 miles
  • $40 for 10-20 miles
  • $60 for over 20 miles of travel

RUSH SERVICE FEE

A Rush Service fee of $75 is applied towards your final invoice — charged if you need immediate help and have not subscribed to our Flat Rate Support plan.

GET A 15% DISCOUNT

Sign up for PRO’s  Flat Rate Support plan. and save 15% for all On-Site visits, get free Rush Service, and more!

REMOTE SUPPORT PRICING & PROCEDURE

PRICING

$150 per hour, with a minimum of 1 hour. Time is added in 30-minute increments.

RUSH SERVICE FEE

A Rush Service fee of $75 is applied towards your final invoice — charged if you need immediate help and have not subscribed to our Flat Rate Support plan.

GET UNLIMITED REMOTE SUPPORT

Sign up for PRO’s  Flat Rate Support plan. and get unlimited remote support for a low monthly fee.

HOW IT WORKS

A PRO technician will reach out and schedule your Remote Support session. We help you install Remote Support software that allows us to log into your computer and take care of your technical issues.

After completion, you will receive an invoice for the service.

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