Small Business IT Help Desk Support
helps get some work done - without waiting
Let your employees focus on high reward projects – support them with a great IT Help Desk experience
STOP WASTING TIME
You’re having a problem with emails bouncing back. You need to send a few urgent emails, but they all keep bouncing back. What the heck?
You can spend time on trying to fix the problem yourself, or get in touch with your tech guy and wait until they have time for you.
That’s just one person – multiply it by the number of total employees, and you get an idea of the time and resources you are losing.
Employees want to do a good job but are unable to, which makes them feel frustrated and incompetent.
HELP YOUR EMPLOYEES EXCEL
Give PRO a call or send an email, and we will be on top of the problem within minutes. We will figure out the issue – software or hardware – let you know what caused it and help you get back on track.
You will be surprised at how much more time you have to focus on your company’s success and future if you get some help.
Your employees will be able to meet deadlines, stay on top of things and experience a new level of productivity.
Feel comfortable knowing our support is always ready to offer fast and knowledgeable help and manage your IT infrastructure.
HERE’S WHAT YOU CAN EXPECT FROM PRO’S IT HELP DESK SUPPORT
We are always a quick call or email away, ready to help out
We will make sure to find a solution for any issue you might be having
We are knowledgeable and have several support tiers to help you most efficiently
We get to know our clients so they would feel comfortable getting in touch
From one small business
As a small business, we understand that time is of the essence and that everyone should focus on what they do best.
Technology should be making your workflow more efficient, not vice versa.
STOP WASTING TIME ON WAITING
“You are always there when we need assistance – never have to wait for someone to get back to us and are always able to solve any issue my staff might have.”
– Paula Cohen
your business’ one-stop-shop for it
Every help desk analyst in our Business IT Support team specializes in their specific field, but we all know our tech.
Our principal areas of service include:
- Server and network setup and maintenance
- VoIP services
- Hardware issues
- Automation and business continuity
- Computer troubleshooting
- Website and hosting troubleshooting
- Email and Office365 troubleshooting
HOW MEMBERS GET HELP
Our clients can choose from 3 different ways of getting in touch:
1. Call the PRO Help Desk number and get a support specialist on your case within seconds to solve it through remote support
2. Email the PRO Help Desk, which will automatically create a ticket for our support specialist, who will help you within minutes
3. Use our self-serve portal to open a ticket and get help in minutes
HOW YOU CAN GET HELP
Here’s how you can start simplifying your and your employees lives:
1. Fill out the form below
2. We analyze your setup and create a personalized support plan
3. Start enjoying fast and personal small business
LOOKING FOR A PROACTIVE PACKAGE WITH HELP DESK INCLUDED?
Overwhelmed by all the available options? We understand how important it is for a small business to get help quickly and stay within their budget – no matter your industry.
Our PRO Care plans offer all the necessary proactive features to protect your devices and help employees stay on track. One flat-rate monthly fee, cancel any time.
At PRO, the CLIENT COMES FIRST.
We recognize that people and organizations have different technological skills and needs. We strive in our approach to lend an empathetic ear to our clients’ situations and provide them with reliable solutions.
We can resolve just about any IT issue, as we offer a high level of friendly and professional services at competitive rates.
Ready to discuss your needs with the pros?
It will take a minute, and you get a customized quote.