Small Business IT Help Desk Support
helps you get work done without waiting
Let your employees focus on high reward projects and support them with a great IT Help Desk experience.
PRO’s professional IT Support will benefit you if…
VALUE YOUR TIME
You’re having a problem with emails bouncing back. You need to send a few urgent emails, but they all keep bouncing back. What the heck?
You can spend time on trying to fix the problem yourself, or get in touch with your tech guy and wait until they have time for you.
That’s just one person – multiply it by the number of total employees, and you get an idea of the time and resources you are losing.
Employees want to do a good job but are unable to, which makes them feel frustrated and incompetent.
What can you do?
HELP EMPLOYEES EXCEL
Give PRO a call or send an email, and we will be on top of the problem within minutes. We will figure out the issue – software or hardware – let you know what caused it and help you get back on track.
You will be surprised at how much more time you have to focus on your company’s success and future if you get some help.
Your employees will be able to meet deadlines, stay on top of everything and experience a new level of productivity.
Feel comfortable knowing our support is always ready to offer fast and knowledgeable help and manage your IT infrastructure.
What our IT Help Desk Support offers
As a small business, we understand that time management is crucial, and that everyone should focus on what they do best. Technology should be making your workflow more efficient, not vice versa.
PRO’s experienced IT Support Specialists provide friendly help to combat all your technology issues. You can count on our reliability and knowledge to solve any issue. We take pride in solving any issue we come across, no matter how complex.
Meet your IT Help Desk team here!
your business’ one-stop-shop for everything it
Every Support Specialit in our Business IT Support team specializes in their specific field, but we all know our tech. Our specialists are trained to resolve any issue fast, whereas making sure the issue does not happen again and getting to the root of the problem.
Our principal areas of service include:
- Server and network troubleshooting, setup and maintenance
- VoIP services
- Hardware issues
- Automation, disaster recovery, and business continuity
- Operating system (Windows, Mac) troubleshooting
- Troubleshooting website, DNS or SSL issues
- Microsoft 365 or Google Workspace troubleshooting
- Specialized software troubleshooting
- Computer and network security and user training
HOW MEMBERS GET HELP
Our clients can choose from 3 different ways of getting in touch:
1. Call the PRO Help Desk number and get a support specialist on your case within seconds to solve your issues by remoting into your computer or walking you through the problem
2. Email the PRO Help Desk, which will automatically create a ticket for our support specialist, who will start working on your issue
3. Use our self-serve portal to open a ticket and get help in minutes
HOW YOU CAN GET HELP
Here’s how you can start say goodbye to all your IT problems and let the PROs take care of it:
1. Fill out the form below
2. We analyze your setup and create a personalized support plan
3. Start enjoying fast and personal small business
LOOKING FOR A PROACTIVE PACKAGE WITH HELP DESK INCLUDED?
Overwhelmed by all the available options? We understand how important it is for a small business to get help quickly and stay within their budget – no matter your industry.
Our PRO Care plans offer all the necessary proactive features to protect your devices and help employees stay on track. One flat-rate monthly fee, cancel any time.
At PRO, the CLIENT COMES FIRST.
We recognize that people and organizations have different technological skills and needs. We strive in our approach to lend an empathetic ear to our clients’ situations and provide them with reliable solutions.
We can resolve just about any IT issue, as we offer a high level of friendly and professional services at competitive rates.
Ready to discuss your needs with the pros?
It will take a minute, and you get a customized quote.