Managed IT Support
for Chicago Small Business

Get quality managed IT Services designed specifically for a small business — on your budget.

ARE YOU FRUSTRATED WITH…

DELAYS IN GETTING
WORK DONE

SURPRISE BILLS FROM
YOUR PROVIDER

CONFUSING & COMPLEX
IT INFRASTUCTURE

OUTSOURCE YOUR BUSINESS IT

For many small businesses, supporting their technical needs in-house can be a real struggle — and having a full-time technical employee may not be the best solution for your business.

PRO’s flexible Managed IT Support gives you access to experienced IT specialists who will help you make most out of today’s technology and help your employees stay productive.

Concerned about unexpected IT bills? None of those with our predictable, low-cost IT support plans which cover all aspects of your business.

“PRO’s customer service, prompt resolutions and tremendous knowledge of IT make us feel extremely comfortable having them as our IT solutions vendor.”

— Joseph Giannini

Predictable IT Budget
Outsourcing IT ensures you're not paying for unnecessary services while still receiving top-notch help.
More Productivity
If a big portion of your day is spent on putting out 'fires', leave that to us and dedicate your resources to other priorities.
Improved Business Security
Our IT specialists will actively be protecting your data and your business' integrity from cyber criminals.
Plan for Business Growth
Our IT specialists will act as an extension of your business, helping implement the best technology for your business type.

Managed IT Services

CLOUD SERVICES SUPPORT

We will maintain, update and monitor your Cloud Services to ensure the highest performance and high uptimes. Our Cloud certifiied specialists can also help implement or design a cloud infrastructure that works for your sbusiness.

IT HELP DESK

Personal, but outsourced help desk allows you to reap the benefits of an in-house IT support tech without the need to hire a full-time employee.
Our certified technicians will offer help with any technical issue your employees might have.

BACKUP + DISASTER RECOVERY

Whether your machines get infected with ransomware or your business suffers an outage; PRO’s dedicated specialists will protect your data either in the cloud or on-premise.

IT Consulting

PRO consultants help fill gaps in your tech knowledge, update and modernize your aging IT infrastructure, and help put together a plan to offer maximized productivity and cost-efficiency specifically for your small business.

VOIP PHONE SYSTEM SUPPORT

Our trained and certified VoIP engineers will set up a modern phone system and provide ongoing support. Using the right VoIP system allows you to automate your workflow and look more professional while reducing costs.

REMOTE / ON-SITE IT SUPPORT

We understand the urgency of solving critical IT problems, so our technicians are available for dispatch in the Chicagoland area. Remote support means instant relief for any issues that might stop you in your tracks.

Small Business Cyber Security 101

Invest in your business’ future

Many small business owners don’t put much thought into cybersecurity – when they really should. Do you have employees that are eager to open strange email attachments or open suspicious emails? Or maybe you use the same passwords for many different business accounts. Don’t leave the future of your business in the hands of hackers.

Investing in your business’ security means investing in the future of your business and your own peace of mind.

Don’t leave cyber security to antivirus

Whereas an antivirus software can help protect your data, it’s just the tip of the security iceberg. Always remember to NOT stack several antiviruses (McAfee, Norton, ESET, etc.) on your computer as it makes your system more vulnerable.

PRO’s small business security experts provide comprehensive threat intelligence and detection to protect you against all malicious activity.

Protect your network

Don’t leave yourself and your clients vulnerable to network breaches. We will scan your network and conduct penetration testing to find all potential security threats, and provide you with a mitigation plan.

Protecting your network means ensuring proper firewall configuration, conducting security awareness training, setting up retention policies, assessing the network topology, and much more.

Train your employees

There are many flavors of hackers – all looking to dip into a small business with weak security protocols. Some send bulk emails hoping to catch some unsuspecting employees; some try to get access to your company files.

Training employees through phishing campaigns and social engineering is one of the most efficient and cost-efficient ways of protecting your business.

PRO’s IT security package:

Identify risk priorities
Conduct penetration testing to detect security flaws
Remediate security threats with improved network configuration and modification
Train employees on phishing and social engineering
Provide ongoing threat monitoring and analysis
Act on immediate threats to neutralize any danger
Provide a compliance audit, if needed
Design and maintain a disaster recovery solution
Implement cloud-based security features
Proactively protect your devices

PROTECT YOUR BUSINESS

It feels great always to have a backup plan in case anything goes wrong.

PRO’s Chicago based team of security engineers and ceritified technicians will stand by your side to protect your business every day of the year. From the initial phone call to penetration testing, from the remediation to proactive security maintenance, you can rest assured knowing your risks are brought to a minimum.

Our discovery and remediation processs i custom to fit the needs of your company type and size. Be prepared for anything with a team of security professionals by your side.