About the PROs

We are a small team of PROfessionals working with Small Businesses and Nonprofits from our home base in Chicago, Illinois.

the pro mission

"When you use technology the right way, you will be able to do more, expand your business, and have more time for yourself. "

We see small businesses lose time getting stuck on tech issues and not using technology to their advantage. They can eventually lose their competitive edge and stop growing.

Our team is determined to give Chicago small businesses and nonprofits excellent Business IT Support that is affordable and helps your business go forward. We believe every small business can benefit from great IT Support by eliminating tedious tasks, improving collaboration and securing your business data.

Our Goals

SUPPORTING SALT OF THE EARTH

We believe small businesses are irreplaceable. They are created with passion and care, provide jobs and offer much-needed services throughout communities.

Many IT companies look past small businesses and focus on the more profitable corporations. We firmly believe that everybody can benefit from great business IT support.

PRO is here to fill the gap and level the playing field.

BRINGING TECH CLOSER

An increasing problem for small businesses is not knowing which technologies to use or not using existing tools efficiently.

The PROs are passionate about empowering the small business to provide you with the tools you need to do your job more efficiently, and implement new solutions that allow you to do more with the help of IT.

We’ll help you make technology your trusted ally in gaining a competitive edge.

OUR IT TEAM

Portrait of Nick, PROs Service Delivery Manager

Nick

Service Delivery Manager

Orignially from Milwaukee, WI, I moved to Chicago in 2012 and have been working in IT for over a decade.

I like to travel, garden, and learn about community development. I run marathons, and dream to one day complete all six World Marathon Majors courses.
Interview with Nick

Casey

Help Desk & On-Site Support

I moved to Chicago in 2016 from a small town in Michigan to experience the fast-paced world of city life.

When I’m not saving the city from certain technological doom, you'll find me on a film set or at home creating videos, playing video games and watching YouTube.

Sorin

IT Support Specialist

I was born in Romania and moved to the US in the search of the American Dream. I like going to the botanical garden to unwind, camping and roller-skating.

As a kid, my biggest dream was to have so many CDs that I would run out of places to put them. Now, I’ve upgraded my dreams to be the best IT professional that I can be.
man smiling with his arms crossed and glasses on

Florian

CEO & Owner

I was born and raised in Romania and in 2002 I gave up my French school plans for a fresh start in the US.

After many unsuccessful attempts to join a company as a computer technician, I learned web design and SEO and started to do home visits, helping people with their computer issues — that’s how PRO got started.

Andrew

IT Support Specialist

I’ve moved around most of my life, and set up shop in Chicago in 2021. I’m probably most attached to my time in the Pacific Northwest.

When I’m not at work, I enjoy attending Ballet, playing board games and strategy games, and spending time with my partner and three cats.

Andrew

IT Support Specialist

I was born and raised in Pittsburgh before moving to Chicago 12 years ago.

If I'm not out bicycling, I like to watch hockey (go Penguins!), dive deep into the New York Times crossword puzzle archive, or play tennis with my wife.
man leaning against a rail at a river smiling

Cosmin

Wiring Tech

I moved to the US in 2010 from Italy. I quickly became passionate about technology and everything it had to offer.

When I’m not working, I’m either riding my motorcycle or spending time with my wife and daughter.

Laura

Help Desk & Web Design

Born and raised in Estonia, I moved to Chicago in 2017.

Everyone who knows me also knows everything about my senior kitty whom I brought with me from Europe. When not working on websites, you can usually find me eating bagel dogs, scrolling Reddit, or playing on the computer with my husband.

The next PRO

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