Who we are
We are a team of PROfessionals working on all aspects of IT from our home base in Chicago, Illinois.
The effort to help small businesses succeed and do better is what drives our work every day.
the pro mission
“When you use technology the right way and without interruptions, you will be able to do more, expand your business, and have more time for yourself. “
WHAT WE DO
At PRO, we believe that companies lose a lot of valuable time getting stuck on tech issues. That means employees have less time to focus on what they do best, and that carries over to time outside work. We want to change that.
Our team is determined to give your employees someone to turn to when they are stuck and help take a load off their shoulders. We have seen the benefits of letting everyone focus on their magic, and that is why we are in business today.
WHY IT MATTERS
SUPPORTING SALT OF THE EARTH
We really believe that small businesses are irreplaceable. They are created with passion and care, provide jobs and offer much-needed services throughout communities.
But… many IT companies look past small businesses and focus on the more profitable corporations. We firmly believe that everybody can benefit from great business IT support.
PRO is here to fill the gap and level the playing field.
BRINGING TECH CLOSER
In our experience, an increasing problem for small businesses is not knowing which technologies to use or how to efficiently use existing tools.
PRO is not only looking to help with current software and hardware, but to help you become more efficient and accomplish more with the help of IT.
We’ll help you make technology your trusted ally in gaining a competitive edge.
MEET YOUR IT TEAM
Casey
Help Desk
When I’m not saving the city from certain technological doom, you'll find me on a film set or at home creating videos, playing video games and watching YouTube.
Sorin
Lead Repair Technician
As a kid, my biggest dream was to have so many CDs that I would run out of places to put them. Now, I’ve upgraded my dreams to be the best IT professional that I can be.
Laura
Help Desk & Web Design
Everyone who knows me also knows everything about my senior kitty whom I brought with me from Europe. When not working on websites, you can usually find me eating bagel dogs, scrolling Reddit, or playing on the computer with my husband.
Florian
CEO & Owner
After many unsuccessful attempts to join a company as a computer technician, I learned web design and SEO and started to do home visits, helping people with their computer issues — that’s how PRO got started.
Adin
Sr. Help Desk
After living in Chicago for 6 years, I’m now a digital nomad, working from Europe.
Andrew
Help Desk
If I'm not out bicycling, I like to watch hockey (go Penguins!), dive deep into the New York Times crossword puzzle archive, or play tennis with my wife.
Carlos
Help Desk
I like to travel, love to go to the beach, and I'm a baseball lover that roots for my team everywhere I go - always wearing my cap... Let's go, Yankees!
Cosmin
Wiring Tech
When I’m not working, I’m either riding my motorcycle or spending time with my wife and daughter.
The next PRO
If you would like to be a part of the PRO team, please read more about our company culture and goals below.
How we can help your small business
HELP DESK SUPPORT
PRO’s certified and experienced IT professionals will solve any technical issue you might have.
Our Chicago-based team offers friendly, fast and professional help to ensure you can get back to running your business.
Managed IT SERVICES
When a startup or small business keeps growing, the IT infrastructure needs to keep up.
PRO’s Managed IT Services for businesses, tailored to small- to medium-sized, help you stay on top of the tech. We offer top managed IT in Chicago
ON-SITE/REMOTE it SUPPORT
When your computers or servers go down, you need swift and experienced help.
PRO technicians travel to you within the Chicagoland area to help you get your business and productivity back on track.
it consulting
Project management and IT consulting services for Chicago’s small business.
PRO consultants can help fill gaps in your tech knowledge, help update your aging IT infrastructure, or consult on any other specialized IT project.
CLOUD SERVICES
Utilizing Cloud Services makes deploying, updating and maintaining your IT infrastructure easy.
Boost the collaboration between your employees and never fall behind on your competitors with the help of PROs.
SERVER SETUP & SUPPORT
Whether you need your server patched and updated, backed up or set up from scratch — PRO’s skillful technicians can help.
Hand over your server management and maintenance to the PROs so you can work on expanding your business.
WHATEVER YOUR IT CONCERN – THE PROS CAN HELP
