How does remote it support work?
1. Call our tech line at 773-572-9100
2. Describe your problem & schedule an appointment with a PRO tech
3. When time comes, download the necessary remote software by clicking on your device type above
We will stay in touch throughout the remote session, and you can uninstall the software after your problem is solved.
What is the pricing for remote support?
Remote Support for Business costs $95 per 30 minutes.
We add time in 15-minute increments.
After service completion, you will receive an invoice, which you can pay online.
Are you a PRO Care Member?
PRO Care Members enjoy unlimited free remote IT support.
The membership includes:
- Unlimited remote support – priority service
- Antivirus/anti-malware protection (managed by the PROs)
- Web content filtering for suspicious sites
- Dark Web domain monitoring for private information theft
- Weekly health report
- On-site support 15% off
- Labor for in-shop repairs 15% off
- Office365 and G Suite Management
- Business Applications Support
At PRO, the CLIENT COMES FIRST.
We recognize that people and organizations have different technological skills and needs. We strive in our approach to lend an empathetic ear to our clients’ situations and provide them with reliable solutions.
We can resolve just about any IT issue, as we offer a high level of friendly and professional services at competitive rates.