Server/NAS Storage and Network Troubleshooting

PRO has provided server, NAS Storage, and network troubleshooting and installation services for small- to medium-sized businesses in the Chicagoland area since 2003. 

Our certified PROs can engineer, implement, or troubleshoot your Server or Network Accessible Storage to ensure reliability and efficiency. If your system is aging and not supporting your needs, we can help you migrate your valuable data to a new backup system, so you can get back to your business.

Looking to migrate over to the Cloud? No problem, we can help you with that, too. First, we will assess your current situation and come up with a solution that is simple, affordable, and reliable. If you’re not completely sure how your system works and would like to get some guidance, the PROs can consult you in your options.

PRO also assists small-sized businesses with considerably sized tasks, such as server and NAS Storage setup, repair, and support, and Azure migration. Unsure whether NAS is for you or if migrating to Azure is the right thing to do? Call us in and we will let you know!

A malfunctioning or failing server requires immediate troubleshooting. Our certified PROs can make it over to your office as soon as the same day to ensure your business operations don’t get interrupted. A non-functioning server or NAS probably means that you can’t run critical network applications or access important documents—which is a big bummer.
PRO is different from other Managed IT Services providers in offering a full service—we can fix issues whether it’s related to hardware, the operating system, or software on the server.

Businesses like yours can only run successfully if they can compete with other businesses on the same level – and in a cost-effective manner. PRO can help you set up your server, make sure it is completely secured, allow access to just the people you have specified, and ensure it is mechanically sound. A server is essentially a glorified powerful computer, and as we all know, sometimes computers just stop working—PRO is also all you’ll need if your server gives up the ghost. Our advanced hardware repair process does wonders with non-funcctioning servers.

Interested in going virtual using Azure? 90% of Fortune 500 companies use this Microsoft Cloud, and for good reason. It is extremely scalable, affordable, secure and suitable for all industries—starting from healthcare and retail to manufacturing and finances. We can help you in setting up or troubleshooting any Azure-related Cloud Services, and offer consultations to ensure you are meeting all your needs.
If you are having issues with Azure, PROs can figure out issues remotely or on-site—whichever is more convenient for you.

Is your company looking for storage solutions that are private, have automated backup systems and extremely cost-effective? We offer both server and Network Attached Storage (NAS) options. As a small-sized business, you may think you won’t need to provide your employees the access to a lot of stored data. However, your company’s growing needs will make these options seem attractive in a very short period.
PRO can help you set up NAS that is reliable, won’t break your budget, does all the necessary work to keep files in a centralized, safe location and improves your teams collaboration.

When it comes to backing up your valuable data and documents, you have broadly two options: implementing an on-site server or cloud backup. Both have their own perks over the other—for on-site servers, it’s the privacy since only you (and your network) can see the data on it, it’s also affordable and allows for remote access.
Cloud backup is hugely popular nowadays, mainly because of it’s scalability, file accessibility, and disaster recovery—since your data is located in a huge secured data center, it won’t be damaged by natural disasters or failing hardware. PRO can offer professional and fast help for both, and help you figure out the optimal solution for your business.

What We Bring To The Table


I was born and raised in Romania and in 2002 I gave up my French school plans for a fresh start in the US. After many unsuccessful attempts to join a company as a computer technician, I learned web design and search engine optimization and started to do home visits, helping people with their computer problems – that’s how PRO got started.


Adores his company and clients, coming up with improvement ideas on the daily. And he buys the rest of us lunch!


Wants everything to be done NOW (including lunch deliveries). Makes ordering lunch a national crisis.


Illustration of a male with glasses in gray suit and pink shirt


I used to spend a lot more of my free time with electronics. Now you're more likely to find me hiking or biking and enjoying nature and a simple peaceful life. But I'll never completely give up my tech toys. I've come to love my drone and making short videos about travel and life. After living in Chicago for 6 years, I'm now a digital nomad, working from Europe. 


Makes the 8-hour time zone difference work for everyone and is a superhero at helping clients + coworkers. Always asks you how you are.


on our
company chat

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I moved to Chicago in 2016 from Williamston, Michigan where I had my own computer repair company. When I'm not saving the city from certain technological doom, I'm either binge-watching Netflix, reading comics, playing video games or jamming on the guitar.


Has an unlimited amount of patience. He is also crazy good at mimicking any accent and sound.


Flings rubber bands at coworkers when they least expect it.


Illustration of a male in dark shirt and ear piercing


I moved to Chicago from Estonia just a few years back. I have worked as a translator for about 5 years and still do that on the side. Everyone who knows me will also get regular updates about my adorable Siamese cat whom I brought with me from Estonia. I'm also an avid reader, love astronomy and play more Dead by Daylight than I'd like to admit.


Shares food all the time. Also has a better American English accent than most Americans here.


Leaves energy drinks on her desk for days at a time and continues to drink them days later. Also misses 90% of the time when attempting to throw gum in the trash.

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Our Technology partners

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