Updated: October 1, 2022
Minimum Standards Required for Services
- In order for your existing environment to qualify for Protek’s Managed Services, the following requirements must be met:
- All Servers with Microsoft Windows Operating Systems must be running Windows 2012 Server or later, and have all of the latest Microsoft Service Packs and Critical Updates installed.
- Windows Server 2008 & 2008 R2 End of Support was January 14, 2020.
- All Desktop PC’s and Notebooks/Laptops with Microsoft Windows Operating Systems must be running
- Windows 8.1 or later, and have all of the latest Microsoft Service Packs and Critical Updates
- installed.
- Windows 7 End of Support was January 14, 2020.
- All Server and Desktop Software must be Genuine, Licensed and Vendor-Supported.
- The environment must have a currently licensed, up-to-date and Vendor-Supported Server-based Antivirus Solution protecting all Servers, Desktops, Notebooks/Laptops, and Email.
- The environment must have a currently licensed, Vendor-Supported Server-based Backup Solution that can be monitored, and send notifications on job failures and successes.
- The environment must have a currently licensed, Vendor-Supported Hardware Firewall between the Internal Network and the Internet.
- All Wireless data traffic in the environment must be securely encrypted.
If Client would like to request additional information regarding this Agreement, please contact PROTEK at service@youneedapro.com.
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